“I want to bring to your attention the excellent service provided by two of your CNAs who work the 3-11 shift on the 400 hall of the A wing. They are Kameka Talley and MyKayla Petree. I am always happy to see these two on duty when I arrive in the afternoon. They assist each other and never complain about the residents they serve. When I leave at night, I know Joe is in good hands. Also, I want to complment a LPN – Theresa Jackson – who sometimes works the 400 hall. In the past month, she has taken time to explain the danger of the C-Diff (which Joe had) and how contagious it was. She never seems too busy to answer my questions and if she says she will get back with me, I can depend on it. Please pass along to their supervisors my appreciation for their excellent work.
– Annabel Kiser